Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) インストールガイド

4-3

Cisco Customer Response Solutions Installation Guide, Release 6.0(1)

Chapter 4 Preparing to Install, Set Up, or Upgrade Cisco CRS

Obtaining General Information for Installation and Setup

Languages for
prompts.

Languages that you want to be available for prompts.

Install only the languages that you will need. Installing
additional languages increases the time that the
installation process takes and consumes additional
disk space.

For more information about using languages with
Cisco CRS scripts, refer to the “Localizing CRS
Scripts” chapter in Cisco CRS Scripting and
Development Series: Volume 1, Getting Started with
Scripts, Release 6.0.

Language for Cisco
Agent Desktop
(CAD) and Cisco
Supervisor Desktop
(CSD).

If you install IPCC Express, the language for the CAD
and CSD user interfaces.

Cisco Unified
Communications
Manager server IP
address or host name.

IP address or host name of the Cisco Unified
Communications Manager server or servers.

Cisco Unified
Communications
Manager password.

Windows Administrator Password for the
Cisco Unified Communications Manager server.

Cisco Unified
Communications
Manager private
password phrase.

Private password phrase entered when you installed
Cisco Unified Communications Manager.

Cisco CRS Setup Information

Location of your
Cisco CRS license
files.

Path and name of a Cisco CRS license file, or of a ZIP
file containing multiple license files.

Table 4-1

General Information for Cisco CRS Installation and Setup Procedures (continued)

Information

Description

Your Value