Cisco Cisco Agent Desktop 8.0 ユーザーガイド

3. Add a new custom field with an index number of 252. (This index number is 

an exception to the rule that fields with indexes between 231 and 255 are 
predefined and not editable.) 

4. Name the new field with the name you gave the new ECC variable you 

created in Step 1, without the “user” prefix. 

The new field must be a scalar variable, not an array variable. 

5. Create a new layout (see the procedure 

). 

6. Write an ICM script that assigns the new layout name to the new ECC 

variable. See your ICM documentation for information on creating scripts. 

1. In the Layout List area, click Add.

The Layout Editor dialog box appears (see 

).

2. In the Layout Name field, enter a name for your layout. 

3. Select the desired field from the available fields in the right pane, and either 

click the left arrow button or double-click your selection to move it to the left 
pane. You may select up to 16 fields.

4. To rearrange the order in which fields are displayed in the left pane, select a 

field and click the up or down arrow button to move the field up or down in 
the list.

5. When the layout is arranged to your satisfaction, click OK.