Cisco Cisco Agent Desktop 9.0 ユーザーガイド
Configuring Passwords
November 19, 2013
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Configuring Passwords
You can use a password to protect both Desktop Work Flow Administrator and Desktop
Administrator. If you do not want Desktop Work Flow Administrator to be
password-protected, do not configure a password.
Administrator. If you do not want Desktop Work Flow Administrator to be
password-protected, do not configure a password.
Configuring a Password in Desktop Work Flow
Administrator
Administrator
A password is optional for Desktop Work Flow Administrator. If a password is
configured, when you select the contact center node you will be prompted to provide
the password before you can access any of the subnodes.
configured, when you select the contact center node you will be prompted to provide
the password before you can access any of the subnodes.
To set up password protection for Desktop Work Flow Administrator:
1. In the navigation pane, select the Call Center 1 node.
2. Choose Setup > Change Password. The Administrator Password dialog box
appears (
).
3. Leave the Old password field blank. Type a password in the New password
and Confirm new password fields, then click OK. Desktop Work Flow
Administrator is now password protected. You must restart the application to
make the change go into effect.
Administrator is now password protected. You must restart the application to
make the change go into effect.
NOTE: Passwords are case sensitive and must consist of 1 to 32
alphanumeric characters.
alphanumeric characters.
To change your password for Desktop Work Flow Administrator:
1. In the left pane, select the Call Center 1 node.
2. Choose Setup > Change Password. The Change Password dialog box appears
(
).
Figure 2.
Administrator Password dialog box