Cisco Cisco Agent Desktop 8.0 テクニカルリファレンス
Cisco CAD VoIP Monitoring and Recording Guide
70
November 26, 2013
Limitations
CAD’s packet sniffing library works only with NICs that are bound to TCP/IP. Make sure
the sniffing card is bound to TCP/IP.
the sniffing card is bound to TCP/IP.
In a Unified CCX environment, VoIP Monitor Service is only supported on the CCX unit.