Cisco Cisco Computer Telephony Integration Option 8.5 開発者ガイド
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CTI OS Developer’s Guide for Cisco Unified Contact Center Enterprise
Release 8.5(1)
Chapter 5 CTI OS ActiveX Controls
CTI OS ActiveX Control Descriptions
GetAddressee
Gets the current Addressee from the Send to Agent ID Combo box.
Syntax
COM: HRESULT GetAddressee ([out,retval] BSTR* addressee)
VB:
GetAddressee()As String
.NET: System.String GetAddressee()
Parameters
None.
Return Value
Return type is String.
GetAllChatMessages
Gets the all chat messages from the Message Display Text Area.
Syntax
COM: HRESULT GetAllChatMessages ([out, retval] BSTR* Messages)
VB:
GetAllChatMessages() As String
.NET: System.String GetAllChatMessages()
Parameters
None.
Return Value
Return type is String.
GetChatMessageText
Gets the chat message from the Edit Outgoing Message Text Area.
Syntax
COM: HRESULT GetChatMessageText ([out, retval] BSTR* MessageText)
VB:
GetChatMessageText() As String
.NET: System.String GetChatMessageText()
Parameters
None.
Return Value
Return type is String.
OnMsgReceived
When message received from an Agent, appends the received message to the Message Display Text Area.
Syntax
COM: HRESULT OnMsgReceived ([in]BSTR from,[in]BSTR msg)
VB:
OnMsgReceived(from As String, msg As String)