Cisco Cisco Computer Telephony Integration Option 8.5 開発者ガイド
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CTI OS Developer’s Guide for Cisco Unified Contact Center Enterprise
Release 8.5(1)
Chapter 5 CTI OS ActiveX Controls
CTI OS ActiveX Control Descriptions
.NET: OnMsgReceived(System.String from, System.String msg)
Parameters
from
This is an Agent ID, who sends the message and is an input parameter as type String.
msg
This is a message text received form an Agent and is an input parameter as type String.
Return Value
None.
SendChatMessage
Sends the chat message to current Addressee in the Send to Agent ID Combo box.
Syntax
COM: HRESULT SendChatMessage([in] BSTR addressee, [in] BSTR msg)
VB:
SendChatMessage(addressee As String, msg As String)
.NET: SendChatMessage (System.String addressee, System.String msg)
Parameters
addressee
This is as Agent ID, who will receives the message and is an input parameter as type String.
msg
This is a message test send to an Agent and is an input parameter as type String.
Return Value
None.
SetAddressee
Sets the current Addressee to the Send to Agent ID Combo box.
Syntax
COM: HRESULT SetAddressee ([in] BSTR addressee)
VB:
SetAddressee(addressee As String)
.NET: SetAddressee(System.String addressee)
Parameters
addressee
This is as Agent ID, who will receives the message and is an input parameter as type String.
Return Value
None.
SetChatMessageText
Sets the chat message to the Edit Outgoing Message Text Area.
Syntax