Cisco Cisco Computer Telephony Integration OS 8.5 テクニカルリファレンス
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CTI Server Message Reference Guide (Protocol Version 17) for Cisco Unified Contact Center Enterprise
Release 10.0(1)
Client Events Service
CALL_REACHED_NETWORK_EVENT
The CTI Server may send a CALL_REACHED_NETWORK_EVENT message to the CTI client when
an outbound call is connected to another network. The CALL_REACHED_NETWORK_EVENT
message is defined in
an outbound call is connected to another network. The CALL_REACHED_NETWORK_EVENT
message is defined in
Table 5-19
CALL_REACHED_NETWORK_EVENT Message Format
Fixed Part
Field Name
Value
Data Type
Byte
Size
Size
MessageHeader
Standard message header. MessageType = 34.
MHDR
8
MonitorID
The Monitor ID of the device or call monitor that caused
this message to be sent to the client, or zero if there is no
monitor associated with the event (All Events Service).
this message to be sent to the client, or zero if there is no
monitor associated with the event (All Events Service).
UINT
4
PeripheralID
The Unified CCE PeripheralID of the ACD where the
call activity occurred.
call activity occurred.
UINT
4
PeripheralType
The type of the peripheral (
USHORT
2
ConnectionDevice
IDType
IDType
The type of device ID in the ConnectionDeviceID
floating field (
floating field (
USHORT
2
ConnectionCallID
The Call ID value assigned to this call by the peripheral
or Unified CCE.
or Unified CCE.
UINT
4
LineHandle
This field identifies the teleset line used, if known.
Otherwise this field is set to 0xffff.
Otherwise this field is set to 0xffff.
USHORT
2
LineType
Indicates the type of the teleset line given in the
LineHandle field.
LineHandle field.
USHORT
2
TrunkUsedDevice
Type
Type
The type of device ID in the TrunkUsedDeviceID
floating field (
floating field (
USHORT
2
CalledDeviceType
The type of device ID in the CalledDeviceID floating
field (
field (
USHORT
2
LocalConnectionState
The state of the local end of the connection (
USHORT
2
EventCause
A reason for the occurrence of the event (
).
USHORT
2
Floating Part
Field Name
Value
Data Type
Max.
Size
Size
ConnectionDeviceID
The device ID of the device associated with the
connection.
connection.
STRING
64
TrunkUsedDeviceID
(optional)
(optional)
The device ID of the selected trunk.
STRING
64
CalledDeviceID
(optional)
(optional)
The device ID of the called device.
STRING
64
TrunkNumber
(optional)
(optional)
The number representing a trunk.
UINT
4