Cisco Cisco Content Security Management Appliance M1070 ユーザーガイド
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AsyncOS 8.3 for Cisco Content Security Management User Guide
Chapter 13 Distributing Administrative Tasks
Troubleshooting Administrative User Access
Troubleshooting Administrative User Access
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Error: User Has No Access Privileges Assigned
Problem
A user to whom you have delegated administration can log in to the Security Management
appliance but sees a message that no access privileges are assigned.
Solution
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Make sure that you have assigned privileges to the custom user role to which this user is assigned.
Look at Management Appliance > System Administration > Users to determine the User Role
assigned, then go to Management Appliance > System Administration > User Roles, click the name
of the User Role, and assign privileges to the role.
Look at Management Appliance > System Administration > Users to determine the User Role
assigned, then go to Management Appliance > System Administration > User Roles, click the name
of the User Role, and assign privileges to the role.
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If you have assigned access based on Reporting Group, make sure you have selected a Reporting
Group for that user on the Management Appliance > System Administration > User Roles page. To
assign a group, click the No groups selected link in the Email Reporting column of the User Roles
for Delegated Administration table.
Group for that user on the Management Appliance > System Administration > User Roles page. To
assign a group, click the No groups selected link in the Email Reporting column of the User Roles
for Delegated Administration table.
User Has No Active Menus
Problem
A user to whom you have granted Publish privileges has no active menus upon login.
Solution
Make sure you have granted access to at least one Access Policy or Custom URL Category. If
you do not want to grant this user privileges to edit either of these, create a custom URL category which
is not used in any policy and grant this user role privileges to this category on the Custom User Role
page.
is not used in any policy and grant this user role privileges to this category on the Custom User Role
page.
Externally-Authenticated Users See Preferences Option
Problem
Externally-authenticated users see the Preferences option.
Solution
Ensure that users that you add directly in the Security Management appliance have unique
usernames that are not also used in your external authentication database.