Cisco Headend System Release 2.7 インストールガイド
Chapter 4 Analyze System Configuration with the Doctor Report
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Important! Note the following recommendations regarding other processes that
may not be running:
may not be running:
Check the Application Server for core files.
If the Application Server has a core file, contact Cisco Services.
Note: Cisco Services may request that you copy the core file and send it to them
for analysis.
Note: Cisco Services may request that you copy the core file and send it to them
for analysis.
Use the appControl utility to restart the stopped process(s).
Recent DNCS Corefiles (last 2 days)
The data in the Recent DNCS Corefiles (last 2 days) field lists any core files saved to
the DNCS within the last 48 hours.
the DNCS within the last 48 hours.
Note: A core file indicates that a process on the DNCS failed unexpectedly.
Important! Call Cisco Services if the Recent DNCS Corefiles (last 2 days) section
lists any core files. Cisco Services may request that you copy the core file and send it
to them for analysis.
lists any core files. Cisco Services may request that you copy the core file and send it
to them for analysis.
Recent App Server Corefiles (last 2 days)
The data in the Recent App Server Corefiles (last 2 days) field lists any core files
saved to the Application Server within the last 48 hours.
saved to the Application Server within the last 48 hours.
Pioneer Note: Ignore errors at sites that run the Pioneer resident application.
Note: A core file indicates that a process on the Application Server failed
unexpectedly.
unexpectedly.
Important! Call Cisco Services if the Recent App Server Corefiles (last 2 days)
section lists any core files. Cisco Services may request that you copy the core file and
send it to them for analysis.
section lists any core files. Cisco Services may request that you copy the core file and
send it to them for analysis.
DNS Check
The data in the DNS Check field reports whether the Domain Name Service (DNS) is
running on the DNCS. The system lists OK when the DNS is not running; the system
lists Error when the DNS is running.
running on the DNCS. The system lists OK when the DNS is not running; the system
lists Error when the DNS is running.
Note: Having the DNS enabled on the DNCS may result in communication failures
between the DNCS and modulators.
between the DNCS and modulators.
Important! If the DNS is enabled on the DNCS, disable it by editing the
/etc/nssswitch.conf file so that the hosts:dns line reads as hosts:files.
/etc/nssswitch.conf file so that the hosts:dns line reads as hosts:files.