Cisco Headend System Release 2.7 トラブルシューティングガイド
Chapter 4 Configure the Distributed EAS
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Verifying EARS Configuration and Performance
Follow these steps to verify the EARS log exists, and to verify the configuration and
Follow these steps to verify the EARS log exists, and to verify the configuration and
performance of the EARS process.
1 Open an xterm window on the ISDS.
2 Type cd /dvs/dncs/tmp and press Enter. The /dvs/dncs/tmp directory becomes
1 Open an xterm window on the ISDS.
2 Type cd /dvs/dncs/tmp and press Enter. The /dvs/dncs/tmp directory becomes
the working directory.
3 Type ls –l EARS.* and press Enter.
Note: The "l" in ls is a lowercase letter L.
Important: If an EARS file does not exist, call Cisco Services.
Important: If an EARS file does not exist, call Cisco Services.
4 Verify that the EARS file(s) displays with the current date and time stamp.
5 To view the details of an individual EARS file, type view EARS.[xxx] and press
5 To view the details of an individual EARS file, type view EARS.[xxx] and press
Enter.
Note: In this command, [xxx] represents the extension of the file you want to
Note: In this command, [xxx] represents the extension of the file you want to
view.
Verifying the /export/home/easftp Directory
Follow these steps to verify that the /export/home/easftp directory exists on the
Follow these steps to verify that the /export/home/easftp directory exists on the
ISDS.
1 Open an xterm window on the ISDS.
2 Type cd /export/home/easftp and press Enter. The /export/home/easftp
1 Open an xterm window on the ISDS.
2 Type cd /export/home/easftp and press Enter. The /export/home/easftp
directory becomes the working directory.
3 Does an error message similar to Directory not found appear?
If no, the /export/home/easftp directory exists. You have completed this
procedure.
If yes, go to step 4.
4 Type mkdir /export/home/easftp and press Enter to create the directory.
5 Type chown easftp dncs /export/home/easftp and press Enter to set the
5 Type chown easftp dncs /export/home/easftp and press Enter to set the
ownership of the directory.
Determining the Set-Top Facing IP Address of the ISDS
Follow these instructions to determine and record the IP address of the ISDS that
Follow these instructions to determine and record the IP address of the ISDS that
communicates with the set-tops.
1 Log on to the ISDS as dncs user.
2 Open an xterm window on the ISDS.
3 Type cd /etc and press Enter. The /etc directory becomes the working directory.
4 Type grep dncsatm hosts and press Enter. A line with the ISDS ATM host and its
1 Log on to the ISDS as dncs user.
2 Open an xterm window on the ISDS.
3 Type cd /etc and press Enter. The /etc directory becomes the working directory.
4 Type grep dncsatm hosts and press Enter. A line with the ISDS ATM host and its
IP addresses displays.
Example: The line looks similar to the following example:
10.253.0.1 dncsatm
Example: The line looks similar to the following example:
10.253.0.1 dncsatm