Cisco Cisco Prime Unified Service Monitor 9.0 情報ガイド
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Q. How does Cisco Prime Unified Service Monitor compare with other voice quality measurement tools?
A. As worldwide adoption of IP-based telephony progresses, many offerings provide quality of voice metrics for
the enterprise. Although many of these provide broad monitoring and analysis of general network
performance, Cisco Prime Unified Service Monitor has several inherent advantages and features that help
ensure an easily integrated solution for monitoring voice quality:
●
Cisco Prime Unified Service Monitor provides a distributed, scalable solution for cost-effective quality of
voice monitoring.
●
Cisco Prime Unified Service Monitor uses the same ease of deployment, scaling, and redundancy
mechanisms as Cisco IP phones.
●
Cisco Prime Unified Service Monitor voice quality alerts integrate with Cisco Prime Unified Operations
Manager, in which their specialized display provides a launching point for diagnostic tools and processes.
●
Cisco Prime Unified Service Monitor uses two methods of collecting voice quality metrics. They are:
◦
Hardware based: The Cisco 1040 Sensor and Cisco NAM evaluate the actual RTP data streams of
monitored calls and evaluate calls using standards-based techniques every minute of the active call
monitored.
◦
Software based: The firmware in the Cisco IP phones and voice gateways have firmware that can collect
and report voice quality metrics at the end of the call. These metrics are written to the CDR or call
management record (CMR) at the end of the call.
Q. What operating systems support Cisco Prime Unified Service Monitor?
A. Cisco Prime Unified Service Monitor requires a hardware platform executing Windows Server 2003 Standard
Edition or Enterprise Edition with Service Pack 1 or 2, or the Windows Server 2008 Standard Edition or
Enterprise Edition with Service Pack 2 for 32-bit and 64-bit or Windows 2008 Server R2.
Q. Can Cisco Prime Unified Service Monitor coreside with Cisco Prime Unified Operations Manager and Cisco
Unified Service Statistics Manager?
A. Cisco Prime Unified Service Monitor can coreside on the same bare server or virtual machine (VM) with Cisco
Prime Unified Operations Manager and Cisco Unified Service Statistics Manager to manage up to 10,000
endpoints.
Q. Is Cisco Prime Unified Service Monitor a web-based application?
A. Cisco Prime Unified Service Monitor has a web-based user interface. Users can access Cisco Prime Unified
Service Monitor through Microsoft Internet Explorer 8.x or 9 and Firefox 10.0.5E SR and 13.0.
Q. Can a single Cisco Prime Unified Service Monitor instance manage multiple customer Unified
Communications deployment?
A. Yes, Cisco Prime Unified Service Monitor 9.0 can allow managed service providers to manage multiple
customers’ Unified Communication deployments. For more details, refer to the “About Enterprise and MSP
Deployment Modes” section in the Cisco Prime Unified Service Monitor 9.0 User Guide at
http://www.cisco.com/en/US/products/ps6535/products_user_guide_list.html
.
Q. Can Cisco Prime Unified Service Monitor devices behind the NAT wall?
A. Yes, Cisco Prime Unified Service Monitor 9.0 can receive and process CDRs sent by Unified Communications
Manager applications sitting behind the NAT wall. For more details, refer to the “About Enterprise and MSP
Deployment Modes” section in the Cisco Prime Unified Service Monitor 9.0 User Guide at
http://www.cisco.com/en/US/products/ps6535/products_user_guide_list.html
.