Cisco Cisco Prime Unified Service Monitor 9.0 情報ガイド
© 2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 4 of 5
Q. How does Cisco Prime Unified Service Monitor interoperate with other CiscoWorks management products?
A. Cisco Prime Unified Service Monitor can work with Cisco Prime LAN Management Solution (LMS) 4.2.1.
Cisco Prime Unified Service Monitor uses CiscoWorks services, including:
●
CiscoWorks security roles
●
CiscoWorks server process and backup management services
●
Cisco Secure Access Control Server (ACS) integration 4.2
Q. What kinds of northbound interfaces does Cisco Prime Unified Service Monitor provide?
A. Cisco Prime Unified Service Monitor provides Simple Network Management Protocol (SNMP) trap
notifications that can be sent on northbound interfaces to Cisco Prime Unified Operations Manager or other
SNMP managers.
Q. How does Cisco Prime Unified Service Monitor integrate with Cisco Prime Unified Operations Manager?
A. Cisco Prime Unified Operations Manager uses the information sent by Cisco Prime Unified Service Monitor to
present service quality (quality of voice) alerts on a real-time basis. Cisco Prime Unified Operations Manager
processes the SNMP traps that come from Cisco Prime Unified Service Monitor and associates the endpoint
information in the trap to the IP phones or Cisco Unified Communications devices it is monitoring. The alerts
from Cisco Prime Unified Service Monitor appear in a specialized Service Quality Alerts display that provides
a launching point for diagnostic tools and processes. MOS exception alerts are also displayed in the Cisco
Prime Unified Operations Manager Cluster Diagnostic View in the Device Pool portlet.
Q. How does Cisco Prime Unified Operations Manager integrate with Cisco Unified Service Statistics Manager?
A. Cisco Prime Unified Service Monitor acts as a data source for the call detail records and call quality metrics
collected from multiple instances of Communications Manager, Cisco 1040 Sensors, and Network Analysis
Module to Cisco Unified Service Statistics Manager. Cisco Unified Service Statistics Manager uses the data
for long-term historic reports, trend reports, and capacity planning reports.
Q. How is Cisco Prime Unified Service Monitor packaged?
A. Cisco Prime Unified Service Monitor ships in two ways:
●
Standalone Cisco Prime Unified Service Monitor application packaged with CiscoWorks Common Services
Software in a zip file. A single installation procedure installs both components on the server.
●
Each copy of Cisco Prime Unified Operations Manager has both Cisco Prime Unified Service Monitor, and
the CiscoWorks Common Services Software in a zip file. A single installation procedure installs all three
components on the server.
Service Monitor is enabled once the Service Monitor license is purchased and installed.
Q. How do I order Cisco Prime Unified Service Monitor?
A. Cisco Prime Unified Service Monitor can be licensed for the deployment scale required. Deployment scale is
controlled with a license file so network administrators can increase the number of phones supported by
adding to the license file as their Cisco Unified Communications deployment grows, without disruption.
Expansion is accomplished by purchasing additional licenses and deploying them on the server, adding to
licenses already there. License ranges are available starting at 500 phones to a maximum of 45,000 phones,
supporting a maximum of 45,000 phones per Cisco Prime Unified Service Monitor server. Server hardware
sizing is checked during installation to make sure the server will adequately support the number of phones
licensed. For Cisco Unified Communications deployments of more than 45,000 phones, multiple Cisco Prime
Unified Service Monitor servers should be deployed.