Cisco Cisco Unified Contact Center Express 11.0(1) 技術マニュアル
Unified CCX Agent Email Configuration
Topologies
Topologies
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Figure 1. Collaboration Systems Release 11.0(1): Unified CCX Test Architecture
Component Deployment
During Cisco Collaboration Systems Release 11.0 testing, various components such as Unified Communications
Manager, Unified CCX, and CUBE were installed and tested in several sites.
Manager, Unified CCX, and CUBE were installed and tested in several sites.
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Unified Communications Manager: 11.0.1.20000-2
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Unified CCX: 11.0.1.10000-75
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SocialMiner: 11.0.1.10000-34
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Cisco Unified Communications Manager IM and Presence Service: 11.0.1.10000-6
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Cisco IOS: 15.5.3(M)