Cisco Cisco Prime Collaboration Assurance 11.5 白書

 

 

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Step 3.   From the main menu, navigate to User Management > Application Users > Create a New User. 

Call the new user “cpcm-jtapi”, for example. Enter a suitable password on the Application User 

Configuration page. Now from the Available Devices text area, you can either select a few devices, or if 

you want to allow Cisco Prime Collaboration to monitor all devices (recommended), click the first device, 

scroll down, hold the Shift key, and select the end device. Using the middle down arrow, move those 

devices to the controlled devices as shown in Figure 17. 

Figure 17.    Device Information 

 

Step 4.   Scroll down to the Permissions Information section. Click the Add to User Group button, and select the 

group that was created in step 1. In our case, we will select “CPCM_JTAPI_Users”. Click Save. The page 
should refresh and automatically fill in the appropriate privileges as shown in Figure 18. 

Figure 18.    Permissions Information 

 

Following are some tips to make sure video endpoints are successfully registered to the Cisco Unified 

Communications Manager: 

● 

Bandwidth must be enough for the call in the default profile or custom profile to handle the desired video 

call. Lack of bandwidth can even prevent video calls from being established. Also make sure the device 

pool is mapped correctly to the one with appropriate bandwidth. You can access the device pool from Cisco 

Unified Communications Manager Administration: System > Device Pool. Click the region in which you have 

an interest from the list.