Cisco Cisco Prime Collaboration Assurance 11.5 白書

 

 

© 2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. 

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As mentioned previously, if Cisco TelePresence Manager or Cisco TelePresence Management Suite is not 

deployed, you also can initiate discovery using Cisco Unified Communications Manager or Cisco TelePresence 

VCS as seed devices. When the discovery is running, you can check its status by going to the Discovery Jobs tab 

in the Device Work Center. The first job is always the latest job. The bottom pane of the page shows details of the 

job that are selected in the top pane of the page. 

The only things you need to configure are the valid credential profiles for routers and switches. Cisco Prime 

Collaboration takes care of the rest. Networking devices are discovered in real time when a troubleshooting 

session is initiated from session monitoring of a video call. For the Cisco TelePresence Server endpoints, only 

during discovery, the first-hop switch and router for every endpoint will be discovered. All the other devices in the 

path are learned automatically, and information is fetched on an impromptu basis. The device is then added to the 

inventory automatically at that point. If for some reason you need to manually add a device for troubleshooting 

purposes, you can add routers or switches in the Operate > Device Work Center > Discovery Devices page. You 
can choose “None” as the option for Discovery methods and then click Run Now. 

Diagnostic Tests 

Synthetic testing is a mechanism by which Cisco Prime Collaboration Assurance emulates a phone. For example, 

Cisco Prime Collaboration Assurance makes phone calls, logs into conferences, leaves voice mails, makes 

emergency calls, and downloads TFTP files. 

Note:   MAC addresses for synthetic phones must be between 00059a3b7700 and 00059a3b8aff. 

When a synthetic test is unsuccessful, it generates one of the following events: 

● 

SyntheticTestFailed: Individual test failed. 

● 

TooManyFailedSyntheticTests: Out of a sample of four tests, the actual percentage of tests that failed 

exceeds the threshold value. 

● 

MWIOnTimeExceeded: Number of seconds in which the Cisco Unity message waiting indicator (MWI) light 

appears exceeds the value of the MWI on-time threshold. 

● 

SyntheticTestsNotRun: Tests were not run for more than 10 minutes on the Cisco Prime Collaboration 

Assurance server (possibly because of insufficient CPU). 

Synthetic tests are supported on a variety of applications: Cisco Unified Communications Manager, Cisco Unified 

Communications Manager Express, TFTP Server, Cisco Conference Connection, Cisco Emergency Response, 

Cisco Unity, and Cisco Unity Express. The synthetic tests can be scheduled to be run on a periodic basis. 

Table 3 describes the synthetic tests and gives the expected results. 

Synthetic Test Descriptions 

Opens a connection with Cisco Unified 
Communications Manager/Cisco Unified 
Communications Manager Express and 
registers a simulated IP phone 

Successful registration of the phone.