Cisco Cisco Computer Telephony Integration Option 8.5 参照ガイド
5-127
CTI Server Message Reference Guide (Protocol Version 14) for Cisco Unified ICM/Contact Center Enterprise & Hosted
Release 8.0(1)
Chapter 5 Application Level Interfaces
Client Control Service
The CTI Server sends the CONSULTATION_CALL_CONF message, defined in
, to confirm
receipt of the request.
NamedVariable
(optional)
(optional)
Call-related variable data that has a variable name defined in
the Unified ICM. There may be an arbitrary number of
Named Variable and NamedArray fields in the message,
subject to a combined total limit of 2000 bytes. See
the Unified ICM. There may be an arbitrary number of
Named Variable and NamedArray fields in the message,
subject to a combined total limit of 2000 bytes. See
for the format of this field.
NAMEDV
AR
AR
251
NamedArray
(optional)
(optional)
Call-related variable data that has an array variable name
defined in the Unified ICM. There may be an arbitrary
number of Named Variable and NamedArray fields in the
message, subject to a combined total limit of 2000 bytes.
See
defined in the Unified ICM. There may be an arbitrary
number of Named Variable and NamedArray fields in the
message, subject to a combined total limit of 2000 bytes.
See
for the format of this field.
NAMEDA
RRAY
RRAY
252
FacilityCode
(optional)
(optional)
A trunk access code, split extension, or other data needed to
access the chosen facility.
access the chosen facility.
STRING
40
Authorization
Code (optional)
Code (optional)
An authorization code needed to access the resources
required to initiate the call.
required to initiate the call.
STRING
40
AccountCode
(optional)
(optional)
A cost-accounting or client number used by the peripheral
for charge-back purposes.
for charge-back purposes.
STRING
40
Maximum message size (including header):
2931
Table 5-103
CONSULTATION_CALL_REQ Message Format (continued)
Table 5-104
CONSULTATION_CALL_CONF Message Format
Fixed Part
Field Name
Value
Data Type
Byte Size
MessageHeader
Standard message header. MessageType = 51.
MHDR
8
InvokeID
Set to the value of the InvokeID from the
corresponding request message.
corresponding request message.
UINT
4
NewConnection CallID
The Call ID value assigned to the resulting new
call by the peripheral or Unified ICM.
call by the peripheral or Unified ICM.
UINT
4
NewConnection
DeviceIDType
DeviceIDType
The type of device ID in the
NewConnectionDeviceID floating field
(
NewConnectionDeviceID floating field
(
).
USHORT
2
LineHandle
This field identifies the teleset line used, if
known. Otherwise this field is set to 0xffff.
known. Otherwise this field is set to 0xffff.
USHORT
2
LineType
The type of the teleset line in the LineHandle
field (
field (
).
USHORT
2
Floating Part
Field Name
Value
Data Type
Max.
Size
Size
NewConnection
DeviceID
DeviceID
The device ID of the device associated with the
new call.
new call.
STRING
64
Maximum message size (including header):
88