Cisco Cisco Computer Telephony Integration OS 8.5 参照ガイド
5-145
CTI Server Message Reference Guide (Protocol Version 14) for Cisco Unified ICM/Contact Center Enterprise & Hosted
Release 8.0(1)
Chapter 5 Application Level Interfaces
Client Control Service
lists the Other Feature Masks.
SNAPSHOT_CALL_REQ
Use this message to retrieve information about a specified call, including a list of the associated devices
and the connection state for each device. The SNAPSHOT_CALL_REQ message is defined in
and the connection state for each device. The SNAPSHOT_CALL_REQ message is defined in
.
, to provide the
requested data.
Table 5-123
Other Feature Masks
Mask Name
Description
Value
FEATURE_POST_ROUTE
Unified ICM Post Routing
feature available.
feature available.
0x00000001
FEATURE_UNIQUE_
CONSULT_CALLID
CONSULT_CALLID
Consultation call CallIDs are
unique.
unique.
0x00000002
Table 5-124
SNAPSHOT_CALL_REQ Message Format
Fixed Part
Field Name
Value
Data Type
Byte Size
MessageHeader
Standard message header. MessageType = 82. MHDR
8
InvokeID
An ID for this request message, returned in
the corresponding confirm message.
the corresponding confirm message.
UINT
4
PeripheralID
The Unified ICM PeripheralID of the ACD
where the call is located.
where the call is located.
UINT
4
ConnectionCallID
The Call ID value assigned to the call by the
peripheral or Unified ICM.
peripheral or Unified ICM.
UINT
4
ConnectionDevice IDType
The type of device ID in the
ConnectionDeviceID floating field
(
ConnectionDeviceID floating field
(
).
USHORT
2
Floating Part
Field Name
Value
Data Type
Max.
Size
Size
ConnectionDevice ID
The device ID of the device associated with
the connection.
the connection.
STRING
64
Maximum message size (including header):
88
Table 5-125
SNAPSHOT_CALL_CONF Message Format
Fixed Part
Field Name
Value
Data Type
Byte Size
MessageHeader
Standard message header. MessageType = 83. MHDR
8
InvokeID
Set to the value of the InvokeID from the
corresponding request message.
corresponding request message.
UINT
4