Cisco Cisco IPCC Web Option ユーザーガイド

Outbound Option (Blended Agent) reports

camqry11: Summary of Call Counts per Campaign Half Hour Report

  Cisco  IP Contact Center Enterprise Edition WebView Template Reference Guide 6.0(0)

The name of the campaign.
Derived from: Campaign.CampaignName

Date Time (no label)

The central controller date and time at the start of the half-hour interval.
Derived from: Campaign_Query_Rule_Half_Hour.DateTime

The number of calls attempted in the half-hour interval.
Derived from: Campaign_Query_Rule_Half_Hour.ContactsAttemptedToHalf

The number of contacts for which a voice was detected during the half-hour interval.
Derived from: Campaign_Query_Rule_Half_Hour.VoiceDetectToHalf 

The number of contacts in a half-hour interval that detected a busy signal.
Derived from: Campaign_Query_Rule_Half_Hour.BusyDetectToHalf 

The number of contacts in a half-hour interval that were not answered.
Derived from: Campaign_Query_Rule_Half_Hour.NoAnswerDetectToHalf 

The number of contacts in a half-hour interval that did not detect a ring back.
Derived from: Campaign_Query_Rule_Half_Hour.NoRingBackDetectToHalf

The number of contacts in a half-hour interval that did not detect a dial tone.
Derived from: Campaign_Query_Rule_Half_Hour.NoDialToneDetectToHalf

The number of contacts in a half-hour interval that detected a fax.
Derived from: Campaign_Query_Rule_Half_Hour.FaxDetectToHalf

Applicable 
environment

Outbound Option (IPCC and/or standard ACD)

Template type

Historical table

Default sort order

By campaign name, and then by date and time

Drilldowns available

No

Schema database 
table

Campaign
Campaign_Query_Rule_Half_Hour