Cisco Cisco IPCC Web Option テクニカルリファレンス
60
Redundant CMI Support
60
In Figure 31, there is no connection from PG A to Aspect Contact Server 2
and from PG B to Aspect Contact Server1. For this reason, if PG A fails,
PG B cannot connect to Contact Server1 or the reverse.
and from PG B to Aspect Contact Server1. For this reason, if PG A fails,
PG B cannot connect to Contact Server1 or the reverse.
Configuration Using a Simplex PG with Dual CMI Servers
In a simplex PG configuration, Aspect Contact Server PG connects with
the backup CMI server if the primary CMI server fails. This configuration
is shown in Figure 32.
the backup CMI server if the primary CMI server fails. This configuration
is shown in Figure 32.
Figure 32: Aspect Contact Server Simplex PG Configuration