Cisco Cisco Agent Desktop 9.0 ユーザーガイド
CTI Server Configuration and Directory Services Synchronization
February 24, 2005
1-9
CTI Server Configuration and
Directory Services Synchronization
Directory Services Synchronization
From the Locations node level in the navigation pane you can configure the CTI
server and synchronize the agent database between the ICM and the LDAP
server.
server and synchronize the agent database between the ICM and the LDAP
server.
Configuring the CTI Server
X To configure the CTI server:
1. Select the Locations node in the left pane.
2. From the Setup menu, choose CTI Server.
The Server Configuration dialog box appears. (See Figure 1-3.)
Figure 1-3.
Server Configuration dialog.
3. Enter the host name or IP address, port, and peripheral ID numbers of the
CTI server you are using.
If there is a secondary CTI server, enter those numbers as Host B and
Port B.
Port B.
4. Click OK.
The host name/IP address, port number, and peripheral ID of the CI
server(s) are set.
server(s) are set.