Cisco Cisco Agent Desktop 9.0 ユーザーガイド
Dial Strings
February 24, 2005
3-11
X To configure the miscellaneous options:
■
Check or uncheck the appropriate check boxes on the Miscellaneous tab
as desired, and then click Apply to save your changes.
as desired, and then click Apply to save your changes.
Variable Length Dial String Format
If you choose the variable length dial string format, the following three tabs are
active:
active:
Telephone Number Display Tab
The Telephone Number Display tab (Figure 3-7) enables you to configure how
phone numbers are displayed in Agent Desktop.
phone numbers are displayed in Agent Desktop.
The selections you make are reflected in the Sample fields. (An exception is if you
enter a value in either of the “Remove first ‘n’ digits” and “Remove last ‘n’ digits”
fields. In that case, the sample does not change.)
enter a value in either of the “Remove first ‘n’ digits” and “Remove last ‘n’ digits”
fields. In that case, the sample does not change.)
NOTE:
The number of digits displayed in each section of the sample
phone number is for illustration only. The samples do not reflect the
number format you set up on the Phone Number Format tab.
number format you set up on the Phone Number Format tab.
Figure 3-7.
Telephone Number Display tab.