Cisco Cisco IP Contact Center Release 4.6.1 インストールガイド

In the CompuCALL Sessions section, you can Add, Edit or Delete a CompuCALL session.
When you click the Add or Edit button, the Session Configuration dialog box opens and allows
you to configure a session.

In the Application X25 Links section, you can Add, Edit or Delete an X.25 application link.
When you click the Add or Edit button, the Application X25 Link Configuration dialog box
opens and allows you to configure an X.25 application link.

When you are finished with this dialog box, click OK, which returns you to the CompuCALL
Server Gateway Component Properties dialog box.

For the ACD Link Configuration dialog box, 

. For the

Session Configuration dialog box, 

. For the Application

X25 Link Configuration dialog box, 

. For

the CompuCALL Server Gateway Component Properties dialog box, 

How to Configure an ACD Link

Use the ACDLink Configuration dialog box to configure the link between the CCS and the
DMS-100 ACD.

In the Link ID field, enter a unique digit between 1 and 8, to correspond with the ACD Link
Parameters selected in the Session Configuration dialog box.

In the Link Name field, enter a unique name for the link of up to 40 ASCII characters.

In the Link Interface Types section, select either X.25 or TCP.

For either link, enter the Port Number.

For a TCP link the Host Name is the DMS-100 ACD TCP well-known port number. For an
X.25 link the Local Address is not used.

When you are finished entering information in the ACDLink Configuration dialog box, click
OK, which returns you to the CompuCALL Server Properties dialog box.

For the Session Configuration dialog box, 

. For the

CompuCALL Server Properties dialog box, 

.

ICM Installation Guide for Cisco ICM Enterprise Edition Release 7.0(0)