Samsung HW-H430 ユーザーズマニュアル
19
ENG
●
TROUBLESHOOTING
troubleshooting
Before requesting service, please check the following.
Symptom
Check
Remedy
The unit will not turn on.
• Is the power cord plugged
into the outlet?
• Connect the power plug to
the outlet.
A function does not work when the
button is pressed.
button is pressed.
• Is there static electricity in
the air?
• Disconnect the power plug
and connect it again.
Sound is not produced.
• Is the unit properly
connected to your TV?
• Is the Mute function on?
• Is the volume set to
• Is the volume set to
minimum?
• Connect it correctly.
• Press the Mute button to
• Press the Mute button to
cancel the function.
• Adjust the volume.
The remote control does not work.
• Are the batteries drained?
• Is the distance between
• Is the distance between
remote control and main
unit too far?
unit too far?
• Replace with new batteries.
• Move closer to the unit.
• Move closer to the unit.
The sound from the left/right
channels are reversed.
channels are reversed.
• Are the left/right audio
output cables from the TV
connected properly?
connected properly?
• Check the left/right channel
and connect it/them
correctly.
correctly.
The Soundconnect (TV pairing)
failed.
failed.
• Does your TV support
Soundconnect?
• Is your TV firmware the
latest version?
• Does an error occur when
connecting?
• Reset the TV MODE and
connect again.
• Soundconnect is supported
by some Samsung TVs
released after 2012. Check
your TV to see if it supports
Soundconnect.
released after 2012. Check
your TV to see if it supports
Soundconnect.
• Update your TV with the
latest firmware.
• Contact the call center.
• Press button for 5
• Press button for 5
seconds to reset the
product.
product.
HW-H430 EN-ENG-0813-ECO.indd 19
2015/4/2 8:30:19