Samsung Mono Multifunction Printer ユーザーズマニュアル

Troubleshooting

9.6

The 

machine 

selects 

print 

materials 

from the 

wrong 

paper 

source.

The paper 

source selection 

in the printer 

properties may 

be incorrect.

For many software applications, the paper 

source selection is found under the Paper 

tab within the printer properties. Select 

the correct paper source. See the 

Software Section.

A print job 

is 

extremely 

slow.

The job may be 

very complex.

Reduce the complexity of the page or try 

adjusting the print quality settings.
The maximum print speed of your 

machine is 19 PPM for Letter-sized paper 

and 18 PPM for A4-sized paper.

Half the 

page is 

blank.

The page 

orientation 

setting may be 

incorrect.

Change the page orientation in your 

application. See the Software Section.

The paper size 

and the paper 

size settings do 

not match.

Ensure that the paper size in the printer 

driver settings matches the paper in the 

paper input tray.
Or, ensure that the paper size in the 

printer driver settings matches the paper 

selection in the software application 

settings you use.

The 

machine 

prints, but 

the text is 

wrong, 

garbled, or 

incomplete.

The printer 

cable is loose or 

defective.

Disconnect the printer cable and 

reconnect. Try a print job that you have 

already printed successfully. If possible, 

attach the cable and the machine to 

another computer and try a print job that 

you know works. Finally, try a new printer 

cable.

The wrong 

printer driver 

was selected.

Check the application’s printer selection 

menu to ensure that your machine is 

selected.

The software 

application is 

malfunctioning.

Try printing a job from another 

application.

The operating 

system is 

malfunctioning.

Exit Windows and reboot the computer. 

Turn the machine off and then back on 

again.

Pages 

print, but 

are blank.

The toner 

cartridge is 

defective or out 

of toner.

Redistribute the toner, if necessary. See 

page 8.3.
If necessary, replace the toner cartridge.

The file may 

have blank 

pages.

Check the file to ensure that it does not 

contain blank pages.

Some parts, 

such as the 

controller or the 

board, may be 

defective.

Contact a service representative.

An error 

occurs 

repeatedly 

when you 

are printing 

with the 

USB 

connection.

When the USB 

mode is set to 

Fast, some PC 

users may 

experience poor 

USB 

communication.

Change the USB mode to Slow. To do so, 

follow these step:

Press Menu until Machine Setup 

appears on the top line of the 

display.

Press the scroll button (  or  ) until 

USB mode appears and press Ok.

Press the scroll button (  or  ) until 

Slow appears and press Ok.

Press Stop/Clear to return to 

standby mode.