Canon multipass c3500 ユーザーズマニュアル

Chapter 10

Repeated paper jams

The paper you are using may

Fan the paper before stacking

occur

be causing the jams.

it in the sheet feeder. This
keeps the sheets of paper from
sticking together.

Check that the paper you are
using and your printing
environment are within the
specifications of the unit. See
Appendix A, Specifications,
for details.

Envelopes do not load

Envelopes may not be 

Make sure the envelopes are

loaded correctly.

loaded properly. (See page 
2-25.)

Make sure there are no more
than 10 envelopes in the sheet
feeder.

You may need to choose 

Make sure you select the

the envelope setting in 

correct envelope size in the

your printer driver.

Paper Setting dialog box in
your printer driver.

Envelopes may not match

Envelopes must be U.S.

specifications for this unit.

Commercial number 10 
(9.5 

×

4.1 inches) or 

European DL envelopes 
(220 

×

110 mm).

Cannot send a 

The MultiPASS may have

Unplug the unit and let it

document

overheated.

cool for several minutes. Try
sending again.

The MultiPASS may not be

If you have a pulse line, be 

set for the type of telephone

sure the MultiPASS is set

line in use (pulse/tone).

for pulse dialing.

The document may not

Remove the document, stack

have been fed correctly

it, and feed it into the unit

into the MultiPASS.

correctly (see page 1-13).

Make sure the operator panel 
is closed.