Ergotron SRVC-PI-02 プリント
Product Sheet
Service Program
Ergotron
®
e-05-075-EA
www.ergotron.com
© 2010 Ergotron, Inc.
All rights reserved
www.ergotron.com
© 2010 Ergotron, Inc.
All rights reserved
Save time and money by allowing the experts to install and service
Ergotron products
Ergotron products
• Improve asset management and extend asset life cycle
• Reduce maintenance costs
• Safeguard operational efficiencies and maintain uptime
• Resolve potential problems in a timely manner
• Free up valuable resources to focus on your business
• Reduce maintenance costs
• Safeguard operational efficiencies and maintain uptime
• Resolve potential problems in a timely manner
• Free up valuable resources to focus on your business
Site Readiness,
StyleView Carts
North America/APAC
SRVC-SR-01
EMEA
EMEA
SRVCE-SR-01
• One-day visit per facility
• Training for facilities, bio-med and IT personnel on installation,
• Training for facilities, bio-med and IT personnel on installation,
function of carts and set-up/use of StyleLink software
• Training for clinical staff on cart use and adjustment, StyleLink
software and troubleshooting
• Available for work in conjunction with integration crew if desired
• Assurance that delivery and install plans are site appropriate and
able to be implemented by employees
• Recommendations for proper storage and charging locations for
cart inventory
• Follow up: contact to ensure satisfaction after completion of
training
Integration,
StyleView Carts
North America/APAC
SRVC-CINP-01A non-powered 10–99
SRVC-CINP-01B non-powered 100+
SRVC-CIP-01A powered 10–99
SRVC-CIP-01B powered 100+
EMEA
EMEA
SRVCE-CINP-01A non-powered 10–99
SRVCE-CINP-01B non-powered 100+
SRVCE-CIP-01A powered 10–99
SRVCE-CIP-01B powered 100+
• Preventive maintenance check
• Set up and configure carts
• Tailor configurations to user’s specific hardware
• Unpack carts, monitors, CPUs, laptops, keyboards, mice, etc.
• Prepare carts for hardware installation
• Install hardware (carts, monitors, CPUs, laptops, keyboards,
• Set up and configure carts
• Tailor configurations to user’s specific hardware
• Unpack carts, monitors, CPUs, laptops, keyboards, mice, etc.
• Prepare carts for hardware installation
• Install hardware (carts, monitors, CPUs, laptops, keyboards,
mice, etc.)
• Adjust all cart movements (counterbalance per weight of
hardware)
• Route and organize cabling
• Install the StyleLink
• Install the StyleLink
®
software (Basic Client Version), upon
request. This ensures an easier installation of Enterprise Software
• Follow up: contact to ensure satisfaction after completion of
integration
• Thirty-day warranty, starts on final day of service site visit
Minimum order quantities are required on a per site basis
Minimum order quantities are required on a per site basis
Product Integration,
Non StyleView Carts
North America/APAC
SRVC-PI-01 Tier 1, 25+
SRVC-PI-02 Tier 2, 10+
SRVC-PI-03 Tier 3, 10+
EMEA
EMEA
SRVCE-PI-01 Tier 1, 25+
SRVCE-PI-02 Tier 2, 10+
SRVCE-PI-03 Tier 3, 10+
• Set up and configure product
• Tailor configurations to user’s specific hardware
• Unpack product, monitors, CPUs, laptops, keyboards, mice, etc.
• Assemble product and prepare for hardware installation
• Install hardware (monitors, CPUs, laptops, keyboards, mice, etc.)
• Adjust all product movements (counterbalance per weight of
• Tailor configurations to user’s specific hardware
• Unpack product, monitors, CPUs, laptops, keyboards, mice, etc.
• Assemble product and prepare for hardware installation
• Install hardware (monitors, CPUs, laptops, keyboards, mice, etc.)
• Adjust all product movements (counterbalance per weight of
hardware)
• Route and organize cabling
• Follow up: contact to ensure satisfaction after completion of
• Follow up: contact to ensure satisfaction after completion of
integration
• Thirty-day warranty, starts on final day of service site visit
Minimum order quantities are required on a per site basis
Minimum order quantities are required on a per site basis