HP Compaq KB-9965 311059-101 ユーザーズマニュアル

製品コード
311059-101
ページ / 139
Troubleshooting 
 
Table 5-5:  Is the Internal Health LED Green? 
Answer Possible 
Reasons Possible 
Solutions 
No, it is amber 
A processor is in prefailure condition. 
A DIMM is in prefailure condition. 
One memory bank is valid, but another 
bank is missing a DIMM. 
One memory bank is valid, but another 
bank has mismatched DIMMs installed. 
One memory bank is valid, but another 
bank has an unsupported DIMM type 
installed. 
A redundant fan has failed. 
Use internal component 
failure LEDs to identify: 
• 
Missing components 
• 
Degraded components 
• 
Failed components 
• 
Improperly installed 
components 
 
A processor has failed. 
Processor 1 is not installed. 
A processor is an unsupported type. 
Processor voltage requirements are 
mismatched. 
Processor does not have an 
associated PPM installed. 
A PPM has failed. 
A DIMM has experienced a multi-bit 
error. 
DIMM pairs have mismatched DIMMs. 
DIMMs are missing. 
DIMMs are an unsupported type. 
A required fan has failed. 
A thermal event has occurred. 
Use internal component 
failure LEDs to identify: 
• 
Missing components 
• 
Failed components 
• 
Improperly installed 
components 
• 
Thermal event 
 
No, it is red 
A component is not properly seated. 
Memory board is missing. 
Be sure that all components 
are seated securely. 
Add memory board. 
Yes 
If the internal health LED is illuminated green, refer to Table 5-6. 
Note:
  For LED locations and functions, refer to Chapter 4, “Connectors, LEDs, and Switches." 
 
5-6 
HP ProLiant ML570 Generation 2 Server Maintenance and Service Guide