HP Compaq KB-9965 311059-101 ユーザーズマニュアル

Once the server has passed POST, you may still encounter errors, such as an inability to load 
the operating system. Use the Table 5-7 to troubleshoot server installation problems that 
occur after the initial boot. 

Refer to the HP Servers Troubleshooting Guide for more information. 

 

SmartStart requirement not 

performed. 

Check the SmartStart Release Notes 

provided in the SmartStart Online 

Reference Information on the 
SmartStart CD. 

IDE cable or power cable 

not connected to 
CD-ROM drive. 

Check the IDE signal cable between 

the system board and CD-ROM to 
ensure proper connection. 

Check the power supply connection 

between the CD-ROM drive and the 
power backplane. 

Insufficient memory is 
available. 

A rare “insufficient memory” message 
may display the 

 time SmartStart 

is booted on certain unconfigured 
systems. Cold-boot the machine with 

the SmartStart CD inserted in the CD-
ROM drive to correct the problem. 

System cannot load 

SmartStart. 

 

Existing software is causing 
conflict. 

Run the HP System Erase Utility. 
Read the

Caution at the end of this 

table. Refer to the instructions in the 

HP Servers Troubleshooting Guide.