HP Compaq KB-9965 311059-101 ユーザーズマニュアル

Error occurs during 

installation. 

Follow the error information provided. 

If it is necessary to reinstall, run the 

HP System Erase Utility. Read the 
Caution

at the end of this table. Refer 

to the instructions in the HP Servers 

Troubleshooting Guide. 

SmartStart fails during 

installation. 

 

CMOS is not cleared. 

Run the HP System Erase Utility. 

Read the Caution

at the end of this 

table. Refer to the instructions in the 
HP Servers Troubleshooting Guide. 

Required operating system 
step was missed. 

Follow these steps: 

1.  Note at which phase the 

operating system failed. 

2.  Remove any loaded operating 

system.  

3.  Refer to the operating system 

documentation. 

4. Install  the operating system 

again. 

Installation problem 

occurred. 

Refer to the operating system 

documentation and to the SmartStart 
Release Notes on the SmartStart CD. 

Run RBSU and check the OS 

Selection menu. 

Problem was encountered 
with the hardware you have 

added to the system. 

Refer to the documentation provided 
with the hardware. 

Refer to the HP ProLiant ML570 

Generation 2 Server Setup and 
Installation Guide to identify correct 

SCSI bus cabling configuration for the 
unit. 

Server cannot load 
operating system. 

 

Problem was encountered 
with hardware added to a 

new configure-to-order 

system (where available). 

You must complete the 
factory-installed OS software 

installation before adding new 
hardware to the system. 
Be sure you are following the 

instructions provided in the 
Factory-Installed Operating System 

Software Installation Guide. 
Remove the new hardware and 

complete the software installation. 
Then, reinstall the new hardware. 

 

 

  The HP System Erase Utility causes loss of all configuration information, as well 

as loss of existing data on all connected hard drives. Please read the appropriate section and 
the associated warning in the HP Servers Troubleshooting Guide before performing this 

operation.