Konica Minolta su-501 ph2-5 um 1-1-0 ユーザーズマニュアル
Troubleshooting
9
bizhub 350/250 (Phase 2.5)
9-9
IP Scanner operations
Problem
Cause
Remedy
Transmission is not
possible.
possible.
--------
Check the list of transmissions in the
Job List screen for details of the trans-
mission error, and then refer to the ta-
ble of error codes.
Job List screen for details of the trans-
mission error, and then refer to the ta-
ble of error codes.
Settings are not specified cor-
rectly in the dialog box that
appears after clicking "Re-
ceive Settings", then "Con-
nection Filter".
rectly in the dialog box that
appears after clicking "Re-
ceive Settings", then "Con-
nection Filter".
Check the settings in the dialog box
that appears after clicking "Receive
Settings", then "Connection Filter".
that appears after clicking "Receive
Settings", then "Connection Filter".
The LAN cable is damaged.
Replace the LAN cable.
Two LAN boards are installed.
This configuration cannot be used if
two LAN boards are installed. Change
the priority order in the computer (Win-
dows) network settings.
two LAN boards are installed. Change
the priority order in the computer (Win-
dows) network settings.
The data is not re-
ceived by the com-
puter.
ceived by the com-
puter.
--------
Check the list of transmissions in the
Job List screen for details of the trans-
mission error, and then refer to the ta-
ble of error codes.
Job List screen for details of the trans-
mission error, and then refer to the ta-
ble of error codes.
Another mailer is started up.
Exit the mailer.
The data was re-
ceived, but the image
cannot be viewed.
ceived, but the image
cannot be viewed.
IP Scanner has not started up.
Start up IP Scanner, check for new
transmissions, and then replace the re-
ceived data file with the image file.
transmissions, and then replace the re-
ceived data file with the image file.
An application that allows im-
ages to be viewed is not in-
stalled, or the application is
installed, but is not linked to
images.
ages to be viewed is not in-
stalled, or the application is
installed, but is not linked to
images.
Install the viewing application.
Link the file to a viewing application
that allows you to view TIFF and PDF
files.
Link the file to a viewing application
that allows you to view TIFF and PDF
files.
An error occurred while the
image was converted by IP
Scanner or the file was not
created correctly.
image was converted by IP
Scanner or the file was not
created correctly.
That file is unusable.
Exit ImageReceiver, and then send the
scan again.
If the image resolution is high, reduce
the resolution or decrease the number
of pages before scanning.
Exit ImageReceiver, and then send the
scan again.
If the image resolution is high, reduce
the resolution or decrease the number
of pages before scanning.
Transmission from a
terminal or reception
to a computer cannot
be interrupted.
terminal or reception
to a computer cannot
be interrupted.
It takes some time to interrupt
the operation.
the operation.
Wait until the operation is interrupted.
To interrupt the operation quickly, exit
ImageReceiver. However, data already
received at the computer but not yet
processed with IP Scanner will be de-
leted.
To interrupt the operation quickly, exit
ImageReceiver. However, data already
received at the computer but not yet
processed with IP Scanner will be de-
leted.