IDP Corp. Ltd. SMARTDUAL ユーザーズマニュアル
YZG
4. Troubleshooting
In this section, you would get useful solutions about some possible problems
while using printer.
while using printer.
4.1. Card Transfer
4.1.1. Card can’t enter into the printer from card hopper.
If the card can’t get into the printer at all or insert problems occur frequently, check the
followings.
followings.
Non-standard cards or bad cards:
Change the cards.
When the card thickness control lever is set not for current card but for other card in
different size:
Move the lever to fit the current card.
Bad card array:
Array the cards again and put them in the hopper as section 2.4 in this manual.
Wet cards or cards having static:
Remove the moisture or static.
Change the cards.
When the card thickness control lever is set not for current card but for other card in
different size:
Move the lever to fit the current card.
Bad card array:
Array the cards again and put them in the hopper as section 2.4 in this manual.
Wet cards or cards having static:
Remove the moisture or static.
4.1.2. Transfer error occurs when ribbon is stuck to the transfer roller or to
the printing roller.
Open the top cover and remove the card with front switch or manual transfer wheel. Check
the followings, if transfer related problems occur frequently.
the followings, if transfer related problems occur frequently.
Non-standard cards or bad cards:
Change the cards.
When the transfer roller or printing roller is stained with dirt
Change the cards.
When the transfer roller or printing roller is stained with dirt
Remove the dirt with the cleaning kit.
Wrong printing position setting:
Please contact I&A System Reseller.
When operating temperature and humidity is out of the acceptable operating limit of the
printer:
Adjust the condition to the printer.
Please contact I&A System Reseller.
When operating temperature and humidity is out of the acceptable operating limit of the
printer:
Adjust the condition to the printer.
4.1.3. An error occurs during card transfer.
Open the top cover and remove the card with front switch or manual transfer wheel. Check
the followings, if transfer related problems occur frequently. First of all, check the error
message on the LCD screen.
the followings, if transfer related problems occur frequently. First of all, check the error
message on the LCD screen.
Non-standard cards or bad cards:
Change the cards.
Inappropriate printer setting:
Please contact I&A System Reseller.
When the printer roller is stained with dirt:
Remove the dirt with the cleaning kit.
When the surface of the card is stained with dirt:
After checking the card, change it to another card.
Change the cards.
Inappropriate printer setting:
Please contact I&A System Reseller.
When the printer roller is stained with dirt:
Remove the dirt with the cleaning kit.
When the surface of the card is stained with dirt:
After checking the card, change it to another card.