IDP Corp. Ltd. SMARTDUAL ユーザーズマニュアル
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4.2.5. The printer prints unplanned color at the edge,
or the printed color is quite different from the
original image.
original image.
Non-standard card:
Change to the standard card.
Uneven or bad card surface:
Change the card.
When the transfer roller or printing roller is stained
Change to the standard card.
Uneven or bad card surface:
Change the card.
When the transfer roller or printing roller is stained
with dirt:
Remove the dirt with the cleaning kit.
Worn-out printer:
Please contact I&A System Reseller.
Worn-out printer:
Please contact I&A System Reseller.
4.3. Magnetic Stripe Encoder
4.3.1. An error occurs in magnetic stripe encoder.
To replay, press the left LED button.
When the magnetic head is stained with dirt:
Remove the dirt with the cleaning kit.
When magnetic data is not transferred or transfer error occurs:
Check the setting of the program and the driver whether the data fits the standard of the track.
When inserted card is not magnetic card, or inserting direction is wrong:
Change the card or the direction.
Bad magnetic stripes on the card:
Change the card.
Remove the dirt with the cleaning kit.
When magnetic data is not transferred or transfer error occurs:
Check the setting of the program and the driver whether the data fits the standard of the track.
When inserted card is not magnetic card, or inserting direction is wrong:
Change the card or the direction.
Bad magnetic stripes on the card:
Change the card.
4.4. General Operation
4.4.1. Ribbon is torn while printing.
Open the top cover and take out the cartridge. After putting the broken pieces on together,
install the cartridge again. Check the followings if this kind of problem occurs frequently.
install the cartridge again. Check the followings if this kind of problem occurs frequently.
Non-standard card, Uneven card surface, etc:
Change the card.
Too high value of the depth of color:
Please contact I&A System Reseller. The default value of the depth of color for your printer
needs to be changed.
Change the card.
Too high value of the depth of color:
Please contact I&A System Reseller. The default value of the depth of color for your printer
needs to be changed.
4.4.2. LCD screen displays the error message “Ribbon Not Found”.
To replay, press the left LED button. Check the followings if this kind of problem occurs
frequently.
frequently.
Non-standard ribbon:
Change to the standard ribbon.
Ribbon is consumed.
Printing is not possible if ribbon is used up. Change the ribbon.
Broken ribbon:
Refer to 4.4.1.
Change to the standard ribbon.
Ribbon is consumed.
Printing is not possible if ribbon is used up. Change the ribbon.
Broken ribbon:
Refer to 4.4.1.
4.4.3. Printer does not operate though the printing data has been transferred.
Check the followings.
Printer power off:
Check the power. Turn on the printer power.
Check the printer adaptor whether it is connected with a socket and the printer.
Check the power. Turn on the printer power.
Check the printer adaptor whether it is connected with a socket and the printer.
<Figure 45> Print Quality Trouble
Example5