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Chapter 24    Troubleshooting
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If you are trying to access the Internet wirelessly, make sure you have enabled the wireless LAN by 
the WPS/WLAN button or the Network Setting > Wireless > General screen.
Disconnect all the cables from your device, and follow the directions in 
. again. 
If the problem continues, contact your ISP. 

I cannot access the Internet anymore. I had access to the Internet (with the Router), but my 
Internet connection is not available anymore.
Check the hardware connections, and make sure the LEDs are behaving as expected. Se
.
Turn the Router off and on. 
If the problem continues, contact your ISP. 

The Internet connection is slow or intermittent.
There might be a lot of traffic on the network. Look at the LEDs, and chec
. If 
the Router is sending or receiving a lot of information, try closing some programs that use the 
Internet, especially peer-to-peer applications. 
Turn the Router off and on. 
If the problem continues, contact the network administrator or vendor, or try one of the advanced 
suggestions.
Advanced Suggestions
• Check the settings for QoS. If it is disabled, you might consider activating it. If it is enabled, you 
might consider raising or lowering the priority for some applications. 
24.5 Wireless Internet Access

What factors may cause intermittent or unstabled wireless connection? How can I solve 
this problem?
The following factors may cause interference:
• Obstacles: walls, ceilings, furniture, and so on.
• Building Materials: metal doors, aluminum studs.
• Electrical devices: microwaves, monitors, electric motors, cordless phones, and other wireless 
devices.