EDATA COMMUNICATIONS INC. DSL-2140W ユーザーズマニュアル

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Proprietary & Confidential 
Page 78 of 80 
Revision: V1.0 
 
Jan. 19 2008 
connected to a computer or hub. If the 10M/100M LEDs on the front panel are both off, 
refer to Section A.1.2
Make sure that the IP address and the subnet mask of the DSL-2140/2140W and your 
computer(s) are on the same subnet. 
A.6 Problem: Can’t Access WAN Interface 
Initialization of the ADSL connection failed. 
 
STEPS CORRECTIVE 
ACTION 
Check the cable connections between the ADSL port and the wall jack. The DSL LED 
on the front panel of the DSL-2140/2140W should be on. 
Check that your VPI, VCI, type of encapsulation and type of multiplexing settings are the 
same as that you obtained from your telephone company and ISP. 
Restart the DSL-2140/2140W. If you still have problems, you may need to verify your 
VPI, VCI, type of encapsulation and type of multiplexing settings with the telephone 
company and ISP. 
 
I cannot get a WAN IP address from the ISP. 
 
STEPS CORRECTIVE 
ACTION 
The ISP provides the WAN IP address after authenticating you. Authentication may be 
through the username and password, the MAC address or the host name. 
The username and password apply to PPPoE and PPPoA encapsulation only. Make 
sure that you have entered the correct Service TypeUser Name and Password (be 
sure to use the correct casing). 
A.7 Problem: Can’t Access the Internet 
I cannot access the Internet. 
 
STEPS CORRECTIVE 
ACTION 
Make sure the DSL-2140/2140W is turned on and connected to the network. 
If the DSL LED is off, refer to Section A.1.3. 
Verify your WAN settings. 
Make sure you entered the correct username and password. 
For wireless stations, check that both the DSL-2140/2140W and wireless station(s) are 
using the same ESSID, channel and WEP keys (if WEP encryption is activated).