Sensors & Software Inc. NG250 ユーザーズマニュアル

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13-Troubleshooting
Noggin
114
If this error occurs, power the system down, power it up again and retry data acquisition.  If the
error persists, contact Sensors & Software Inc. (see Section 13.7: P.114).
13.6 Creating a Test Line for Data Quality
One of the best ways of detecting problems with the GPR system is, shortly after receiving the
system and getting comfortable with its operation, to collect a line of data at a convenient, easily
accessible location. The line does not have to be too long but 100 - 200 traces is a good guide.
This data line should be saved electronically and perhaps plotted out on paper and dated. The
test line could be collected say, every 6 months and, by reviewing the previous data, system
problems can be detected early. As well, if there is a suspected problem with the system, this test
line could be collected and compared with earlier tests. 
13.7 Contacting Sensors & Software Inc.
If you develop problems with your Noggin system, contact your agent or Sensors & Software Inc. 
Sensors & Software Inc.’s hours of operation are 9:00 AM to 5:00 PM Eastern Standard Time,
Monday to Friday. You can contact Sensors & Software Inc. at:
Sensors & Software Inc.
1040 Stacey Court
Mississauga, Ontario
Canada L4W 2X8
Tel: (905) 624-8909
Fax: (905) 624-9365
E-mail: sales@sensoft.ca
When contacting Sensors & Software Inc., please have the following information
available:
1)
Noggin and/or DVL Serial Number.
2)
Version number of the data acquisition software.
3)
The error number or message appearing.
4)
A brief description of when the error is happening and the operating conditions
(temperature, humidity, sunshine, system and survey setup, etc.).
5)
Sensors & Software Inc. technical staff may request a copy of the System Information
file be sent to them by fax or e-mail.  See Section 12.5.4: P.111 on how to view, print
and download this file.