VeriFone E265G ユーザーズマニュアル

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Troubleshooting Guidelines
The troubleshooting guidelines provided in the following section are included to 
help you install and configure your e265G successfully. Typical examples of 
malfunction you may encounter while operating your e265G and steps you can 
take to resolve them are listed in this chapter. 
If the problem persists even after performing the outlined guidelines or if the 
problem is not described below, contact your local Verifone representative for 
assistance. 
Device Does Not 
Start
Ensure that the battery charge state is not below the critically low level. 
Replace or recharge the battery.
Check if the battery is properly inserted. 
Ensure that you pressed the green ENTER/ON key for approximately four 
seconds, until the unit lights up.
Device Display 
Does Not Show 
Correct/
Readable Info
Replace or recharge the battery.
Connect the e265G into a known-good power supply (if available) to see if this 
clears the problem.
If the problem persists, contact your local Verifone representative for 
assistance.
NOTE
The e265G comes equipped with tamper-evident labels. The e265G unit contains 
no user serviceable parts. Do not, under any circumstance, attempt to 
disassemble the device. Perform only those adjustments or repairs specified in 
this guide. For all other services, contact your local Verifone service provider. 
Service conducted by parties other than authorized Verifone representatives may 
void any warranty.
CAUTION
Use only a Verifone-supplied power pack. Using an incorrectly rated power 
supply may damage the device or cause it not to work as specified. Before 
troubleshooting, ensure that the power supply being used to power the device 
matches the requirements specified at the bottom of the device. (See 
for detailed power supply specifications.) Obtain the appropriately 
rated power supply before continuing with troubleshooting.