VeriFone VX610C-M200 ユーザーズマニュアル

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Replace the telephone cable that connects the terminal with a cable you know 
is working correctly.

If the problem persists, contact your local VeriFone service provider.

If paper jams inside the printer:

Press the button on the side of the terminal to unlatch the paper roll cover, 
then open the cover.

Remove the damaged paper from the paper roll and clear the feed 
mechanism.

Install a roll of printer paper, as described in 

If the problem persists, it may be due to poor paper quality. Install a new 
roll of higher-quality paper.

If the keypad does not respond properly:

Check the terminal display. If it displays the wrong character or nothing at all 
when you press a key, follow the steps outlined in 

If pressing a function key does not perform the expected action, refer to the 
user documentation for that application to ensure you are entering data 
correctly.

If the problem persists, contact your local VeriFone representative.

If any peripheral device (PINpad or smart card reader) does not work properly:

Check the power cord connection to the peripheral device.

Check that the device connected to the proper port has power and is 
functioning properly. If possible, perform a self-test on the device in question.

The cable connecting the optional device to the terminal serial port may be 
defective. Try a different serial cable. See 

If the problem persists, contact your local VeriFone representative.

There are several reasons why the terminal may not be processing transactions. 
Use the following steps to troubleshoot failures. 

Perform a test transaction using one or more different magnetic stripe cards to 
ensure the problem is not a defective card.

Poor-quality paper may jam the printer. To order high-quality VeriFone paper, 

refer to 

.