VeriFone VX810-CTLS ユーザーズマニュアル

V

X

810 I

NSTALLATION

 G

UIDE

For V

x

810

CTLS problems, contact your local VeriFone representative or service 

provider.

For V

x

810

CTLS product service and repair information:

USA – VeriFone Service and Support Group, 1-800-834-4366, 
Monday - Friday, 8 A.M. - 8 P.M., eastern time.

International – Contact your VeriFone representative.

Before returning the V

x

810 to VeriFone, you must obtain a Merchandise Return 

Authorization (MRA) number. The following procedure describes how to return 
one or more V

x

810 for repair or replacement (U.S. customers only).

Gather the following information from the printed labels (see 

) on the 

bottom of each V

x

810 to be returned:

Product ID, including the model and part number. For example,
“m108-xxx-xx” and “PTID xxxxxxxx.”

Serial number (S/N xxx-xxx-xxx).

Within the United States, call VeriFone toll-free at 1-800-834-4366.

Select the MRA option from the automated message. The MRA department is 
open Monday–Friday, 8 A.M.–8 P.M., eastern time.

Give the MRA representative the information gathered in 

If the list of serial numbers is long, you can fax the list, along with the 
information gathered in 

, to the MRA department at 1-727-953-4172 

(U.S.).

Please address the fax clearly to the attention of the “VeriFone MRA 
Dept.”

Include a telephone number where you can be reached and your fax 
number.

International customers, please contact your local VeriFone representative for 

assistance with your service, return, or replacement.