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GoSafe Lite Pendant – Alarms
Introduction
There are two types of alarms processed by the GoSafe Lite Pendant.
• High Priority – Require immediate response (by the Call Center)
• Medium Priority – Require prompt response (by the operator/user)
Additionally, the Pendant also plays verbal informational messages and confirmation
alerts that notify you of conditions that need attention but do not qualify as alarm
conditions (e.g. installation prompts).
alerts that notify you of conditions that need attention but do not qualify as alarm
conditions (e.g. installation prompts).
Note: If multiple alarms occur at the same time, all alarms are processed and
displayed, but the alarms are ordered first by priority and then by occurrence, with the
newest, highest priority alarms at the top of the list. The alarm precedence is in the
following order: high priority, medium priority, and informational messages.
displayed, but the alarms are ordered first by priority and then by occurrence, with the
newest, highest priority alarms at the top of the list. The alarm precedence is in the
following order: high priority, medium priority, and informational messages.
Note: Not all alarms are available in every mode (e.g. during installation); some alarms
are mode-dependent.
are mode-dependent.
Audible and Visual Alarm Indicators
When the device detects a High priority alarm: The light on the Mobile Help Button
flashes red, the device audible alarm sounds and a recorded voice message is played.
flashes red, the device audible alarm sounds and a recorded voice message is played.
When the device detects a Medium priority alarm: The light on the Mobile Help Button
flashes orange, the device may play a chime and/or a voice prompt.
flashes orange, the device may play a chime and/or a voice prompt.
Silencing Alarms
Once a High Priority alarm is detected, it cannot be silenced.
Medium Priority alarms play a sound and possibly a voice prompt once upon
detection of the alarm, but the red Indicator Light flashes until the alarm condition is
corrected.
detection of the alarm, but the red Indicator Light flashes until the alarm condition is
corrected.
Resetting an Alarm – what does reset mean?
High Priority alarms are normally reset (cancelled once addressed) by the Call Center
after the alarm has been responded to. Additionally, the Mobile Help Button may
periodically poll the Call Center to see if the alarm should be reset and does so
accordingly. If the alarm is not reset by the Call Center, the Mobile Help Button will
automatically reset the alarm after 30 minutes.
after the alarm has been responded to. Additionally, the Mobile Help Button may
periodically poll the Call Center to see if the alarm should be reset and does so
accordingly. If the alarm is not reset by the Call Center, the Mobile Help Button will
automatically reset the alarm after 30 minutes.
Note: Putting the Mobile Button to sleep during an active high priority alarm will reset the
device, but a Voice Message is played requiring the user to confirm this action. Since the
device, but a Voice Message is played requiring the user to confirm this action. Since the
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