Gibson Innovations Limited SHB4805 ユーザーズマニュアル

7  Frequently 

asked 

questions

My Bluetooth headphones do not 
switch on.
The battery level is low. Charge the 
headphones.
 
I cannot pair my Bluetooth 
headphones with a mobile phone.
The Bluetooth is disabled. Enable 
the Bluetooth feature on your mobile 
phone and turn on the mobile phone 
before you turn on the headphones.
 
Pairing does not work.
Make sure the headphones are in 
pairing mode.
• 

• 

Make sure that the LED light 
flashes blue and white alternately 
before you release  / . Do not 
stop holding the button if you see 
the blue LED only.

 
The mobile phone cannot find the 
headphones.

 

•

The headphones may be 
connected to a previously paired 
device. Turn off the connected 
device or move it out of range.

 

•

Pairing may have been reset or the 
headphones have been previously 
paired with another device. Pair 
the headphones with the mobile 
phone again as described in 
the user manual (see “Pair the 
headphones with your mobile 
phone” on page 5).

 My Bluetooth headphones are 
connected to a Bluetooth stereo 
enabled mobile phone, but music only 
plays on the mobile phone speaker.
Refer to the user manual of your 
mobile phone. Select to listen to music 
through the headphones.
 
The audio quality is poor and crackling 
noise can be heard.
The Bluetooth device is out of range. 
Reduce the distance between your 
headphones and Bluetooth device, or 
remove obstacles between them.
 
The audio quality is poor when 
streaming from the mobile phone is 
very slow, or audio streaming does not 
work at all.
Make sure your mobile phone not only 
supports (mono) HSP/HFP but also 
supports A2DP (see “Technical data” 
on page 8). 
 
I hear but cannot control music on my 
Bluetooth device (e.g. play/pause/skip 
forward/backward).
Make sure the Bluetooth audio source 
supports AVRCP (see “Technical data” 
on page 8).
 
For further support, visit www.philips.
com/support.