Konica Minolta bizhub C652DS ユーザーズマニュアル

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bizhub C652/C652DS/C552/C552DS/C452
9-8
9.2
Troubleshooting table
9
Main messages and their remedies
If any message other than those listed below appears, perform the operation described in the message.
Message
Cause
Remedy
Originals left on original glass.
The original has been left on the 
original glass.
Remove the original from the 
original glass.
Paper of matching size is not 
available.
Select the paper size.
Paper of a suitable size is not 
loaded in a paper tray.
Either select paper of a different 
size or load paper of a suitable 
size.
Place paper in Bypass Tray.
Paper of a suitable size is not 
loaded in the bypass tray.
Load paper of the appropriate 
size into the bypass tray.
The original size cannot be de-
tected
Select the paper size.
(1) The original is not positioned 
correctly.
(2) An original with a nonstandard 
size or with a size too small to be 
detected is loaded.
(1) Position the original correctly.
(2) Select the correct paper size.
The image will not fit in the se-
lected paper size.
Change the direction of the orig-
inal
The image does not fit in the pa-
per.
Turn the original 90° and load it.
Cannot be set with XXX.
Functions that cannot be used 
together are selected.
Make copies using only one of 
the functions.
The output tray has reached its 
capacity.
Remove paper from the tray in-
dicated by 
.
Copy cannot be performed be-
cause the paper loading capacity 
of the output tray of the dis-
played Finisher or Job Separator 
reached the maximum.
Remove all paper from the indi-
cated tray.
Enter the login user name and 
password and then touch 
[Login] or press the [Access] 
key.
User authentication settings 
have been configured. Copies 
cannot be made unless a user 
name and correct password are 
entered.
Enter the correct user name and 
password. (p. 4-8)
Enter Account Name and pass-
word, and then touch [Login] or 
press the [Access] key.  
Account track settings have 
been configured. Copies cannot 
be made unless an account 
name and correct password are 
entered.
Enter the correct account name 
and password. (p. 4-8)
Your account has reached its 
maximum allowance.
The limit on the number of pages 
that can be printed has been 
reached.
Contact the administrator of the 
machine.
The part indicated by 
 is 
open.
Ensure that it is properly closed.
Since a machine door or cover is 
open or an option is not installed 
correctly, the machine is unable 
to make copies.
Make sure that all doors and 
covers of this machine and op-
tions are closed securely.
Check covers.
The exit cover of the finisher is 
open.
Securely close the exit cover of 
the finisher.
Install the Imaging Unit and 
close all doors
The indicated Imaging Unit is not 
installed correctly.
Reinstall each consumable and 
replaceable part. Or contact your 
service representative.
[Install a toner cartridge.]
The indicated toner cartridge is 
not installed correctly.
Reinstall each consumable and 
replaceable part. Or contact your 
service representative.
[Set the toner cartridge, and 
close all doors.]
The indicated toner cartridge is 
not installed correctly.
Reinstall each consumable and 
replaceable part. Or contact your 
service representative.
Install the waste toner box and 
close all doors.
The waste toner box is not in-
stalled correctly.
Reinstall each consumable and 
replaceable part. Or contact your 
service representative.
Incorrect Imaging Unit is in-
stalled. Install the correct Imag-
ing Unit and close all doors.
The correct Imaging Unit is not 
set.
Reinstall each consumable and 
replaceable part. Or contact your 
service representative.