Western Digital My Book Pro Edition II - 2TB WDG2NC20000N ユーザーズマニュアル

MY BOOK WORLD EDITION

USER MANUAL

TROUBLESHOOTING – 22

Troubleshooting

To search the WD technical support knowledge base and to view a complete list of 
FAQs for your product, visit our support Web site at 

A: If you encounter one of the screens above, do one or more of the following:

•

—ensure that the My Book World Edition is powered on and 

that the power LED (outer ring) illuminates blue steadily.

•

—make sure you have connected an Ethernet cable from the 

My Book World Edition Ethernet port to a network switch or an open port on your 
router.

•

—make sure that your computer 

and the My Book World Edition IP addresses are listed in the same subnet.

A: Make sure the power cord and power supply are connected correctly and 

securely. After connecting the power cord, the device takes approximately 30 
seconds to spin and power up. The area surrounding the button illuminates blue 
when the drive is ready. 
If using a power strip or a UPS (uninterruptible power supply), unplug the My 
Book World Edition power cord and connect it directly to a power outlet.

A: Make sure WD Anywhere Access is installed and running.

A: For the My Book World Edition, use the recover button to revert to the default 

password. See “Recovery Button” on page 5. For WD Anywhere Access, click 
the 

 link in the sign in screen (see “Signing In” 

on page 13) and follow the instructions as prompted.

A: The system detects the new drive in the device as failed until the new drive is