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IBM CISCO R2E2 ユーザーズマニュアル

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Chapter 3:  Supported Reports and KPIs
18 
IBM Tivoli Netcool/Proviso Cisco IP Telephony 2.4.0.0 Technology Pack
•  ClusterInternationalCall
•  ClusterLocalCall
•  ClusterInternalCall
•  ClusterIncomingCall
Charts
•  Incoming vs Outgoing Calls Ratio
•  Types of Calls Distribution
Top 10 Cluster Call Completion
KPIs
•  Cluster Percentage of Successful Calls (percent)
•  Cluster Percentage of Drop Calls (percent)
•  Cluster Percentage of Normal Call Clearing (percent)
Cluster Quality Group
KPIs
•  ClusterMOS
•  Cluster Percentage of Drop Calls (percent)
•  MLQK
•  ClusterLatency
•  ClusterJitter
•  Cluster Percentage of Packet Lost (percent)
•  Cluster Percentage of Successful Calls (percent)
Charts
•  Successful Calls Percent Distribution Chart
•  Mean Opinion Score
Cluster Utilization Group
KPIs
•  Cluster Percentage of Company Calls (percent)
•  ClusterIntersiteIPCall
•  Cluster Percentage of TollBypass Calls (percent)
•  Cluster Erlang
•  ClusterNbPacketsReceived
•  Cluster Total Hours of Traffic
•  ClusterNbPacketsSent
•  ClusterTotalCall