CK Electric Part C3000 ユーザーズマニュアル

10-18 Troubleshooting

Chapter 10

Problem

Cause

Solution

Cannot receive a 

The MultiPASS may not be

To receive faxes automatically,

fax automatically

set to receive automatically.

the Receive mode must be

FAX Only, Fax/Tel, or Ans.

Machine mode.

The MultiPASS may have a

Print out any document 

document stored in memory.

stored in memory. (See 

page 5-5.)

The MultiPass Desktop 

Check the In Box in the 

Manager may have

Desktop Manager.

received the fax.
The sheet feeder may be

Make sure paper is loaded

empty.

in the sheet feeder.

The telephone line may not

Make sure all phone line

be connected properly

connections are secure.

The MultiPASS is printing

The incoming fax is stored 

a document.

in memory and will print

when the print job is 

complete.

The MultiPASS does 

The MultiPASS may not

For the MultiPASS C3000 

not switch automatically

be in Fax/Tel mode.

to switch automatically 

between telephone and

between telephone and 

fax transmissions

fax reception, the Receive

mode must be set to Fax/Tel

mode.

There may be a document

Make sure you have printed

in memory.

out any documents in memory.

The sheet feeder may be

Make sure paper is loaded in

empty.

the sheet feeder.

The sending fax may not

Some fax units cannot send

send the CNG signal that

the CNG signal that tells your

tells the MultiPASS that the

MultiPASS the incoming signal

incoming signal is a fax.

is from a fax. In such cases, 

you will have to receive the

document manually.

Cannot receive a 

You may have pressed 

Always press 

document manually

after hanging

before hanging up the 

up the telephone.

telephone. Do not press 

after you hang

up the telephone; this will 

disconnect the call.

MPC-3000—USERS MANUAL/V000/07-97