CK Electric Part C3000 ユーザーズマニュアル

Chapter 10

Troubleshooting 10-19

Problem

Cause

Solution

Print quality is poor

You may not be using the 

Be sure you are using paper

correct type of paper.

that meets the paper

requirements for the

MultiPASS (see page A-1).

The print head may need

Clean the print head 

to be cleaned.

(see page 9-6).

The sending party may be

Make a copy on your

having a problem.

MultiPASS. If the image is

OK, then your MultiPASS is

operating properly. Contact

the other party and have

them check their machine.

Error correction (ECM)

Make sure Error correction

may be disabled.

(ECM) is set to on in the

Advanced: Receive fax

dialog box of the Desktop

Manager.

Faxes do not print

The BJ cartridge may not 

Be sure to remove the orange

be installed correctly.

tape from the BJ cartridge

before you install it in the

MultiPASS (see page 9-12).
Make sure the BJ cartridge is

installed correctly (see page 

9-9).
Clean the print head several

times (see page 9-6).
Try another BJ cartridge.

Fax images print blotched The telephone lines may 

ECM sending/receiving should

or uneven

be in poor condition, or 

eliminate such problems. 

you may have a bad

However, if the telephone 

connection.

lines are in poor condition,

you may have to try again.

The other party’s fax may

Remember, the sending fax

have a problem.

usually determines document

quality. Be sure the other

party’s top cover and scanning

glass are clean.

MPC-3000—USERS MANUAL/V000/07-97