Oce PlotWave 340 ユーザーズマニュアル
Possible Causes
Error code
•
Check if the hostname or IP address is correctly typed.
•
Check that remote host is up and running and connected to the
network.
network.
4
•
Check that SMB or FTP protocol is enabled on remote host
•
Check that the customer network security policy (firewall/switch)
does not block FTP ports
does not block FTP ports
•
For SMB destination:
- check that the security level is set to "Normal"
- check that remote host supports SMB1 protocol (error code:
7)
- check that the security level is set to "Normal"
- check that remote host supports SMB1 protocol (error code:
7)
•
For FTP destination: check FTP server is using port 21
5, 6, 7
•
Check if the remote username and password are correct.
•
For SMB destination: Check the remote user name syntax :
- For a remote host user: <hostname>\<username>
or <ip_address>\<username>
- For a domain user : <domainname>\<username>
- For a remote host user: <hostname>\<username>
or <ip_address>\<username>
- For a domain user : <domainname>\<username>
8
•
The remote destination server has reached the maximum number
of connections. Check with the System administrator or try again
later.
of connections. Check with the System administrator or try again
later.
9
•
Check that the remote folder is correctly typed
•
Check that the remote folder exists on remote host
•
For SMB destination: check that the share is correctly typed or
the share exists on remote host
the share exists on remote host
•
For FTP destination: check that the remote folder have "list"
permissions for remote user
permissions for remote user
10
•
Check that the remote user has "write" permission on the remote
share (for SMB) and on the remote folder (for SMB and FTP)
share (for SMB) and on the remote folder (for SMB and FTP)
•
Check that the remote folder is not full (error code: 12)
•
SMB destination: check that the remote username is correctly
typed (may happen if "guest" account is enabled on the remote
host).
typed (may happen if "guest" account is enabled on the remote
host).
11, 12
Chapter 3 - Define your Workflow with Océ Express WebTools
156
Error messages when validation fails