HP 23-R010 オーナーマニュアル
Keyboard and mouse (with cable)
Symptom
Possible solution
Keyboard commands and
typing are not recognized
by the computer
Use the mouse to turn off the computer. Disconnect and reconnect the keyboard to the back of your computer, and
then restart your computer.
Mouse (with cable) does
not work or is not detected
Disconnect and reconnect the mouse cable to your computer.
If the mouse is still not detected, turn off the computer, disconnect and reconnect the mouse cable, and then restart
the computer.
Cursor does not respond to
the arrow keys on the
number keypad
Press
num lock
on the keyboard to turn off num lock, so that the arrow keys on the number keypad can be used.
Cursor does not respond to
mouse movement
1.
Press
alt
+
tab
to navigate to an open program.
2.
Press
ctrl
+
s
to save your changes in the selected program (
ctrl
+
s
is the keyboard shortcut for the Save command
on most—not all—programs).
3.
Repeat step 1 and step 2 to save changes in all open programs.
4.
Press the power button to turn off the computer.
5.
After the shutdown is complete, disconnect and reconnect the mouse cable to the back of your computer, and
then restart your computer.
Keyboard and mouse (wireless)
Symptom
Possible solution
Wireless keyboard or
mouse does not work or is
not detected
●
Be sure that you are using the wireless keyboard or wireless mouse within range of the transceiver,
approximately 10 meters (32 feet) for normal use, and within 30 cm (12 inches) during initial setup or for re-
synchronization.
●
Be sure that the mouse is not in Suspend mode, which occurs after 20 minutes of inactivity. Click the left mouse
button to reactivate the mouse.
●
Replace the batteries in the keyboard and/or mouse.
●
Re-synchronize the keyboard and mouse to the transceiver using the following steps.
NOTE:
Depending on your computer model, the transceiver may be preinstalled in a USB port that is not visible from
the outside of the computer.
The transceiver, wireless keyboard, and wireless mouse shown in the following illustrations are examples; your model
might vary.
IMPORTANT:
During these steps, place the wireless keyboard and wireless mouse on the same level as the
transceiver, within 30 cm (12 inches) of the transceiver, and away from interference from other devices.
1.
Disconnect the transceiver from a USB port on the computer, and then reconnect it. Your computer model might
have a port dedicated to the transceiver.
NOTE:
The keyboard and mouse transceiver may look slightly different than the one pictured.
Keyboard and mouse (with cable)
11