HP 23-R010 Manuale Proprietario

Keyboard commands and 

typing are not recognized 

by the computer

Use the mouse to turn off the computer. Disconnect and reconnect the keyboard to the back of your computer, and 

then restart your computer.

Mouse (with cable) does 

not work or is not detected

Disconnect and reconnect the mouse cable to your computer.

If the mouse is still not detected, turn off the computer, disconnect and reconnect the mouse cable, and then restart 

the computer.

Cursor does not respond to 

the arrow keys on the 

number keypad

Press 

num lock

 on the keyboard to turn off num lock, so that the arrow keys on the number keypad can be used.

Cursor does not respond to 

mouse movement

Press 

alt

+

tab

 to navigate to an open program.

Press 

ctrl

+

s

 to save your changes in the selected program (

ctrl

+

s

 is the keyboard shortcut for the Save command 

on most—not all—programs).

Repeat step 1 and step 2 to save changes in all open programs.

Press the power button to turn off the computer.

After the shutdown is complete, disconnect and reconnect the mouse cable to the back of your computer, and 

then restart your computer.

Wireless keyboard or 

mouse does not work or is 

not detected

●

Be sure that you are using the wireless keyboard or wireless mouse within range of the transceiver, 

approximately 10 meters (32 feet) for normal use, and within 30 cm (12 inches) during initial setup or for re-

synchronization.

●

Be sure that the mouse is not in Suspend mode, which occurs after 20 minutes of inactivity. Click the left mouse 

button to reactivate the mouse.

●

Replace the batteries in the keyboard and/or mouse.

●

Re-synchronize the keyboard and mouse to the transceiver using the following steps.

Depending on your computer model, the transceiver may be preinstalled in a USB port that is not visible from 

the outside of the computer.

The transceiver, wireless keyboard, and wireless mouse shown in the following illustrations are examples; your model 

might vary.

During these steps, place the wireless keyboard and wireless mouse on the same level as the 

transceiver, within 30 cm (12 inches) of the transceiver, and away from interference from other devices.

Disconnect the transceiver from a USB port on the computer, and then reconnect it. Your computer model might 

have a port dedicated to the transceiver.

The keyboard and mouse transceiver may look slightly different than the one pictured.

Keyboard and mouse (with cable)

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