Philips BM50B/10 ユーザーズマニュアル

21

EN

8 Troubleshooting

Warning

 

•

Never remove the casing of this unit.

To keep the warranty valid, never try to repair 

the unit yourself. 

If you encounter problems when using this 

device, check the following points before 

requesting service. If the problem remains 

unsolved, go to the Philips Web page (www.

philips.com/support). When you contact Philips, 

make sure that the device is nearby and the 

model number and serial number are available.
No power

 • Make sure that the AC power cord of the 

device is connected properly.

 • Make sure that there is power at the AC 

outlet.

 • As a power-saving feature, the system 

switches to standby mode automatically 15 

minutes after track playback reaches the 

end and no control is operated.

No sound or poor sound

 • Adjust the volume.

No response from the unit

 • Disconnect and reconnect the AC power 

plug, then turn on the unit again.

Some buttons on the unit do not work or the 

unit is not working as usual.

 • You may have activated demo mode by 

accident. In this case, unplug the power 

cable, press and hold   and then plug 

in the power cable again. Continue to 

hold the button for 15 seconds until all 

indicators flash to exit demo mode. If the 

issue remains, repeat the operation. Then 

you can power on and operate the unit as 

usual.

Remote control does not work

 • Before you press any function button, first 

select the correct source with the remote 

control instead of the main unit.

 • Reduce the distance between the remote 

control and the unit.

 • Insert the battery with its polarities (+/– 

signs) aligned as indicated.

 • Replace the battery.

 • Aim the remote control directly at the 

sensor on the front of the unit.

No disc detected

 • Insert a disc.

 • Make sure that the disc is inserted with the 

printed side facing upward.

 • Wait until the moisture condensation at 

the lens has cleared.

 • Replace or clean the disc.

 • Use a finalized CD or correct format disc.

Cannot display some files in USB device

 • The number of folders or files in the USB 

device has exceeded a certain limit. This 

phenomenon is not a malfunction.

 • The formats of these files are not 

supported.

USB device not supported

 • The USB device is incompatible with the 

unit. Try another one.

Poor radio reception

 • Increase the distance between the unit and 

your TV or other radiation sources.

 • Connect and fully extend the supplied 

antenna.

Music playback is unavailable on this unit even 

after successful Bluetooth connection.

 • The device cannot be used to play music 

through this unit wirelessly. 

The audio quality is poor after connection 

with a Bluetooth-enabled device.

 • The Bluetooth reception is poor. Move the 

device closer to this unit or remove any 

obstacle between them.