Canon IP2000 ユーザーズマニュアル

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Troubleshooting
69
An Error Message Appears on the Screen
Problem
Possible Cause
Try This
Error Writing / 
Output to USBnnn or 
MPUSBPRNnn 
Printer not ready
The POWER lamp will flash green when the printer is warming up or when a print 
job is being sent to the printer. It will glow a steady (non-flashing) green when it 
is ready for use or when the print job is completed.
Paper is not loaded
Load paper and press the R
RESUME/CANCEL button.
Faulty connection
Ensure that the printer cable is securely connected to the computer.
Printer port error
Verify the printer port status.
Double-click U
Universal Serial Bus (USB) controllers on the D
Device Manager
dialog box, then double-click C
Canon PIXMA iP2000 to see the status. 
Refer to the 
User's Guide for instructions on how to verify the status.
Printer port settings 
and printer 
interface do not 
match
Ensure that the destination Printer Port is set to MPUSBPRNnn (C
Canon PIXMA
iP2000) or USBnnn (C
Canon PIXMA iP2000) (Where nn represents a number).
If the settings are not correct, follow the procedures described in the 
Easy Setup 
Instructions and reinstall the printer driver.
Refer to the 
User’s Guide for instructions on how to verify status and the correct 
action to take.
Printer driver is not 
installed properly
Uninstall then reinstall the printer driver.
1. Click S
Start, and select A
All Programs (or P
Programs), C
Canon PIXMA iP2000, and 
Uninstall.
2. Follow the on-screen instructions to uninstall driver.
3. Follow the procedures described in the 
Easy Setup Instructions and reinstall 
the printer driver.
“Error No.: 300” 
Printer not ready
If the P
POWER lamp is off, turn the printer on.
If the P
POWER lamp is flashing green, the printer is initializing. Wait until the 
POWER lamp stops flashing.
Printer not properly 
connected
Ensure that the printer is securely connected to the computer.
Your printer name is 
not displayed in the 
Printer List of 
Printer Setup Utility
(or P
Print Center).
1. Select A
Applications from the G
Go menu.
2. Double-click the P
Printer Setup Utility icon in the U
Utilities folder.
If you are using the OS other than Mac OS X v.10.3, double-click the P
Print 
Center icon.
3. Ensure that iiP2000 is displayed in the P
Printer List.
If iiP2000 is not displayed in the P
Printer List, reinstall the printer driver.
Note
If you are using switching hub or other device, disconnect the 
printer and reconnect it directly to the computer and try printing 
again. 
If successful, the problem may have been with the device.
There could also be a problem with the cable(s). Replace the 
cable(s) and try printing again.
Note
If you are using switching hub or other device, disconnect the 
printer and reconnect it directly to the computer and try printing 
again. 
If successful, the problem may have been with the device.
There could also be a problem with the cable(s). Replace the 
cable(s) and try printing again.
Note
If the problem persists, delete all unnecessary documents 
from the Extensions and Control Panels folder.
QSG_Shoot.fm  Page 69  Wednesday, May 19, 2004  5:37 PM